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Latest News

Doctor Edwards Retirement

We are very sad to inform you that our highly regarded Senior Partner, Dr Nick Edwards, will be retiring from General Practice in September. He has been at the surgery for 28 years, joining as a Partner then Senior Partner. Over those years not only has he been a true asset to the surgery but has treated and helped thousands of patients, and several generations of families. He has been an inspiration to many of his colleagues and is well respected by all of those he has worked with and will be greatly missed by patients and staff alike.

So many patients have benefited from his dedication to excellent patient care and his commitment to the importance of patient care has driven the surgery forward and laid the foundations and the ethos for us to continue with in the future.

We are sure that many of you would like to join us in wishing Dr Edwards all the best for his retirement and we understand that some patients may wish to pass on a personal message. We have postcards available in Reception for patients to write a message to Dr Edwards and these will be collated in a book for him to keep.

New Hospital Bus Service

Kesgrave Town Council have advised that as a result of petitions from local residents and organisations from Monday 3rd July 2017 a brand new bus service (the number 68) will run between Kesgrave and Ipswich. On both its outward and return journey it will call into the grounds of the Ipswich Hospital stopping outside the Garrett Anderson Centre. Further timetables and details are available from the Town Council Office and Kesgrave Library.

New Appointment System

From the beginning of October 2016 we introduced a new appointment system. Please be aware that on the day appointments are for medically urgent problems ONLY. Pre-bookable appointments are released on a weekly basis and will be available to book online and on the telephone.

Practice Nurse and Healthcare Assistant/Technician appointments are available for booking up to six weeks in advance.

If a GP wishes to see a patient for a follow up appointment this can be booked up to six weeks in advance at the request of the GP.

We offer appointments at the GP+ service on Landseer Road and in Felixstowe to patients that are unable to attend the surgery during normal clinic times or when there are no on the day appointments remaining. The GP+ service is an extension of the GP and Nurse practitioner service we offer at the surgery. All the GP's and Nurse Practitioners work locally and have access to your medical records (once consent is given). You will be given a booked appointment and will be sen by a suitable clinician.

There is no appointment system which meets all the needs and expectations of everyone however we hope this will be better for patients who wish to book in advance and improve access. We anticipate the new system will take a while to establish itself and may need adapting and welcome any patient feedback.

Latest Newsletter

Get up to date with all the latest news from The Birches! You can find our latest patient newsletter by clicking the link above.

The Suffolk Wellbeing Service can offer a range of support to help people cope with stress, anxiety and depression. The service is free of charge to people living in Suffolk and referrals are welcomed from anyone over the age of thirteen. You can visit the website by clicking on this link: https://www.readytochange.org.uk/suffolk/pages/Home.aspx

Amenity Fund

The practice has an amenity fund which is made up of donations from patients or their relatives. The practice likes to use this money to improve patient services for example a 24 hour blood pressure machine was recently bought using these funds. If anyone has any suggestions, how these funds could be used or you would like to make a donation please contact the Practice Manager.

 

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