All repeat prescriptions take three working days to process
Because of the risk of errors, we cannot take requests over the telephone. You can give us a written request by:
- Handing it in at the surgery (please place this in the red box situated in reception)
- Posting it to us
- Ordering online via the link above or by the 'online services' tab at the top of the page (to login you will need a user name and password which can be obtained from reception by coming into the surgery with some ID).
Submitted to us on
Ready for collection by
Thursday after 16.00
Friday after 16.00
Monday after 16.00
Tuesday after 16.00
Wednesday after 16.00
Electronic Prescription Service
The surgery now offers an Electronic Prescription Service: To use this service you must still request your prescription in the usual way (as above) but instead of us producing a paper based prescription we can send details of your medication directly to a pharmacy of your choice. To use this service you must contact the pharmacy and register with them. Paper based repeat Prescriptions can still be collected from reception as usual, if you prefer.
In line with Department of Health guidelines this practice will only dispense two months’ worth of medication at a time.
Medication Supply Issues 2019
We are aware that some patients are experiencing issues with stock levels of their medication at their regular pharmacy. Please be aware that if this is the case we would expect you to contact alternative pharmacies to obtain the medication rather than request an alternative medication on prescription. For some medication there may not be an appropriate alternative and in some cases we made need to contact the hospital to recommend an alternative. If you are unable to obtain the medication from any other local pharmacy then we will be able to investigate whether and alternative medication is available and appropriate for your treatment, please be patient with our staff while we do this. If you would like contact details for local pharmacies you can call dial 111 on your telephone to speak to an NHS advisor or visit www.nhs.uk and use the search tool to look for pharmacies in your area.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.