From Monday 15th January we will be switching from askmyGP to a new online patient platform called Anima. To set up an account with Anima please click here. For more information about Anima please click here.

Book Appointments

How To Book An Appointment

Appointments are only bookable on the day and will be dealt with via a telephone consultation in the first instance.

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Do I Need An Appointment?

Many conditions can be dealt with without the need to see your GP.

Self Referral

Patients can refer themselves to services for conditions such as; back, neck, shoulder and joint pain, mental health and anxiety, smoking cessation, weight management and healthy lifestyle advise without having to see a GP first. 

Please click on the link below for information regarding self-referral options for your mental & physical Health and Well-being.  

 

Other Useful Numbers

  • Arthritis Care (Helpline): 0808-8004050
  • Blind – Ipswich Society: 01473-219712
  • Citizens Advice Ipswich: 03003-301151
  • Motor Neurone Disease: 01359-241084
  • Samaritans: 01473-21113
  • Stroke Club Ipswich: 01473-743934
  • Suffolk Carers: 01473-835400
  • Mobility Aids Loans: 01473-219261
  • Support At Home: 01473-702485
  • Support in Emergencies: 01473-344924
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Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

Pharmacy Logo

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

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Book an Appointment

How to book an appointment.

Ways to book:

  1. Use Anima by clicking here. 
  2. Telephone: 01473 624 800
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Extended Hours

Extended hours pre-booked appointments are available on a Wednesday evening from 6.30pm – 8.30pm bookable in advance through reception.

These are also ideal for people who work or cannot get to the surgery during normal working hours.

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GP/Nurse Practitioner Follow Up Appointments

These appointments are booked at the request of the GP or Nurse Practitioner when they wish a patient to return for a follow up visit.

Please ensure you remember to attend your follow-up appointment.

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GP+

GP+ appointments are also available to book through the GP surgery via reception.

There are appointments available with various clinicians such as GP’s, Advanced Nurse Practitioners, Practice Nurses and Physiotherapists. The GP+ service release their ‘on the day’ evening appointments at 12pm each day, available to book via reception. They also run a weekly and weekend appointment system which can be booked through the surgery up to a week in advance.

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Registering for Online Services

You can now choose to sign up for SystmOnline to use the internet to request prescriptions for regular medications and look at your medical record online. This may help you to manage your medical conditions and you can even access it abroad should you require medical treatment on holiday.

Anyone over the age of 16 can apply and proxy applications can be made by relatives looking after patients who do not have mental capacity.

You will be given login details and you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

If you would like to sign up for Online Patient Services, you will be able to:

  • Order your repeat prescriptions
  • Cancel an appointment
  • Change your contact details
  • Review your medications and known allergies

We will need to check your photo ID and proof of address as part of the application process as you will be able to see detailed confidential information from your medical record. The practice must ensure that access is only being granted to yourself or your authorised proxy.

When applying for online services please ensure photo ID and proof of address is presented at the practice within 2 weeks of application.

Text Message Reminders

You can now register to receive information by text message on your phone regarding appointments and health care. 

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so. 

If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes. 

If you would like to sign up for or opt-out of any future contact via text messaging, then please contact reception.